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We ship Worldwide

All orders are shipped from our warehouse Holland unless otherwise stated. Mail-order items are generally dispatched the next working day or the Friday before release date if a pre-order. We do not ship on public holidays, orders made on a public holiday will be dispatched the next working day.

Delivery Times

Europe Standard Untracked Mail 4-7 days Or appropriate courier company for large / heavier items. Expected delivery time 3–7 days.

USA International Standard Untracked Mail or appropriate courier company for large / heavier items. Expected delivery time 7–28 days.

Rest of World International Standard Untracked Mail or appropriate courier company for large / heavier items. Expected delivery time 7 days–6 weeks.

Pre-orders As soon as we get information about forthcoming releases we make them available to pre-order. We ship preorders as soon as we are able. This is generally the Friday before release date, but for accurate information check specific Release dates sometimes change, often due to issues with manufacturing or distribution. If we receive notification from distributors or labels that this has happened, we will keep you updated.

Contact Us If you require further information or assistance then please contact [PIAS] customer service: support@ochre-platform.com

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